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Wingify Software Hiring Freshers As Technical Engineer @ Delhi In March 2016

Organization       : Wingify Software

Job Role               : Technical Engineer

Location               : New Delhi

Qualification       : B Tech/BE

Experience           : Freshers

Salary                    : Best In Industry

No.of Vacancies  : NA

Website                 :

Apply Mode          : Online

Apply   Date          : ASAP

About Organization:

Wingify, a Delhi based fast-growing software start up, makes Visual Website Optimizer (VWO), a market leading tool that helps marketing professionals increase sales and conversions on their websites using a variety of techniques such as A/B testing, behavioural targeting, heat maps, usability testing, etc. VWO is used by 4000+ businesses across 80+ countries, and the customer base includes big brands like Microsoft, Lenovo, Walt Disney, Target, Ebay internationally and close to home, companies like The Hindu, ICICI Bank, Book My Show.

Job Description:

* Serves as an expert on VWO and associated web technologies. This is a high-profile customer-facing technical role to find solutions to issues faced by customers with our products and help them work through technical difficulties.

*  Customer support engineer is the technical interface between our customers and VWO’s Development/QA and Product management teams.

* Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

* Regular and proactive follow ups with customers with recommendations, workarounds, updates, and action plans.

* Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to resolution.

* Create internal or external knowledge base articles/whitepapers.

* Work with the product management team to continuously evolve the product based on customer feedback, reported issues and new trending technologies.

Job Requirements:

* Candidate should be BE/B Tech from a recognised university.

* Candidate should have demonstrated excellence in working with high tech, cross-functional, and multidisciplinary teams.

* Candidate must have outstanding communication, understanding and writing skills.

* Candidate should have good understanding of web applications, HTML, JavaScript, and CSS.

* Candidate should have  ability to analyze logs to understand the issues, and have a thorough flair of learning new technologies.

* Candidate must be well organized with utmost care to details, along with good comprehending skills to address issues.

* Candidate must be proactive and results-oriented, with strong prioritization skills and ability to work with multiple customers.

* Candidate must have strong problem solving skills.

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