Organization : Wipro
Job Role : System Analyst
Location : Mumbai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 2.5 – 3 LPA
No.of Vacancies : NA
Website : www.wipro.com
Apply Mode : Online
Apply Date : ASAP
Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst. Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
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* Must have manageable skills of ITIL Service Level Mgmt TIS Service Desk, Infra SD Remote User and Device Management
* Should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
* Should handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
* Must have timely escalation of incidents to higher levels when required. Log file monitoring for errors.
* Should perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination,
* Should be able to perform basic Service requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement.
* Should have willingness to work in windows applications (Winforms) is appreciable.
* Should have good communication skills.
* Should be good effective team player.
* Should have good problem solving and trouble shooting skills.