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Wipro Hiring Freshers As System Support @ Chennai In April 2017

Organization       : Wipro

Job Role               : System Support

Location               : Chennai

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Best In Industry

No.of Vacancies  : NA

Website                 : www.wipro.com

Apply Mode          : Online

Last Date               : ASAP

About Organization:

Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst. Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

*  Should have desktop Imaging EUC Admin, Desktop Support, Infra Administration and Maintenance skills

* Should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.

* Must perform Service Requests based on Standard Operating Procedures.

* Must be able to work on scheduled tasks as part of Change Management.

* Should be able to handle issues independatly and suggest/ implement services improvements plans.

* Should be able to identify and highlight scope of automation to lead or Manager

* Should have good customer relationship skills.

* Should be an active team player.

* Must be able to drive employees for creating IT  Asset Self Release/ Sanitization release tickets.

* Should follow up with employees and asset team members for releasing the assets to stores.

* Based on the nature and description of the ticket, take steps to do a OS level format or use a DOD certified tool for Wiping the data from the released assets HDD s.

* Must have good inter personnel skills.

* Should have good problem solving and trouble shooting skills.

* Should be having good experience in dealing with customer queries.

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