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Wipro Job Openings For Freshers As Support Administrator @ Hyderabad In August 2018

Organization Name Wipro
Job Role Support Administrator
Location Hyderabad
Education BE/B Tech
Experience 0-1 Year
Apply Mode Online(ASAP)

About Organization:

Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst. Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.

Job Requirements:

  • Must have completed BE/B Tech from a recognised university
  • Should have an aggregate of 60% through out academics
  • Must have Desktop Support EUC Admin, Desktop Support, Infra Administration and Maintenance
  • Should be able to do system administration, Incident/problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
  • Must perform Service Requests based on Standard Operating Procedures.
  • Must work on scheduled tasks as part of Change Management.
  • Should be able to handle issues independatly and suggest/ implement services improvements plans.
  • Should be able to identify and highlight scope of automation to lead or Manager
  • Must be responsible for development, support, maintenance and implementation of small to medium components of a project module.
  • Should be able to work on problems of limited scope, through usage of standard software development concepts and principles.
  • Should have good knowledge of programming language(s), and associated tools
  • Must perform Log file monitoring for errors.
  • Should perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination,
  • Must perform basic Service Requests based on Standard Operating Procedures. Follow quality/security process defined for the engagement
  • Should provide technical Support to customers
  • Must have knowledge in Service Now(Ticketing tool)

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