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Home / IT jobs / Freshers Jobs / Wipro Walk-In Drive For Freshers As Service Desk Analyst @ Pune In November 2017
Wipro Job Openings Bangalore For Freshers 2017

Wipro Walk-In Drive For Freshers As Service Desk Analyst @ Pune In November 2017

Organization       : Wipro

Job Role               : Service Desk Analyst

Location               : Pune

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Best In Industry

No.of Vacancies  : NA

Website                 : www.wipro.com

Apply Mode          : Walk-In

Walk-In   Date      : 8th – 11th November 2017

About Organization:

Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst. Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc  from a recognised university.

* Candidate should have an aggregate of 60% through out academics.

* Should provide technical Support

* Must have knowledge in Service Now(Ticketing tool)

* Should be handling incidents

* Must have good communication required as you will work in International voice support

* Should have experience in customer and/or technical support-IT or non-IT

* Candidates from computer service background may also apply

* Must have interest to work in technical support, answering support queries via phone email, chat and web

* Must be flexible for 24*7 environment with shifts (5 days a week)

* Must have good inter personnel skills.

* Should have good problem solving and trouble shooting skills.

* Should be having good experience in dealing with customer queries.

* Must have experience in customer and/or technical support-IT or non-IT

* Should have interest to work in technical support,answering support queries via phone email,chat and web

* Should be able to work in rotational shifts.

* Should have good analytical skills.

* Should have experience in international voice process.

Venue:

Wipro Ltd,Plot No.31 MIDC, Pune Infotech Park,

Ph-2 Hinjewadi, Pune, Maharashtra 411057

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