Organization : Zebronics
Job Role : Graduate Trainee
Location : Chennai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 3.5 – 4 LPA
No.of Vacancies : NA
Website : www.zebronics.com
Apply Mode : Online
Last Date : ASAP
Zebronics is a technology partner of choice for global organizations looking to strategically transform, grow, and lead in today’s challenging business environment. Backed by a strong track-record of innovation, near 6500+ associates and footprint in more than 20 global locations, Zensar’s comprehensive range of software services and solutions enable its 400+ forward-looking customers to cross new thresholds of business performance.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics.
* Must have knowledge on basics of Accounting.
* Must have coordination with assigned branches / zones to ensure minimal pending jobs and maximum closure within allocated TAT.
* Should have excellent proven skills of Customer Support / Service provision.
* Must have relocation to any branches as per requirement.
* Travel as and when required for audit and training purposes.
* Must have good Excel & typing skills
* Must have good Typing skills.
* Must know MS-Excel (Vlookup, Pivot) etc.
* Hindi speaking preferable.
* Should have good understanding of end to end knowledge of accounting flows.
* Should have knowledge in invoicing/ledger.
* Should possess good communication skills (both spoken English and written).
* Candidate should be smart to face/discuss process related issues with client directly without support.
* Should provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
* Should support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
* Must troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.